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VALUES
Collaborator | Transparent | Personable | Resourceful | Emphatic | Conscientious | Diligent | Hardworker
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I believe research and discovery is the foundation to any good design and experience. Here are some of the values that inspire me in my research process :
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EXPLORE
Research means : To explore... people, experiences, emotions, concepts, solutions, technologies.
Using various research methods
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to learn about the users, who are they where they come from, what are they looking for?
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to observe and analyze the experiences they go through
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to empathize the emotions they feel during the process
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to introduce or examine concepts of technological integrations into their lives
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to identify the different kinds of technologies that aid them in completing certain tasks.
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COLLABORATE
Collaborate extensively with product teams, development teams as well as stakeholders to layout milestones for projects based on problem or research study at hand. I try to include the stakeholders in the sessions to introduce them to the research process whilst showing them the different types of data that is being received during the sessions.
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ANALYZE
Research data collection includes the accumulation of qualitative and quantitative data.
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Qualitative data (such as interview responses, survey responses, contextual inquiry, user observations, heuristic evaluations and diary study) is analyzed with white boarding sessions, journalling, Miro Boards and affinity diagram mapping.
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Quantitative data (such as time on task, response rates, task completion) is analyzed using excel spreadsheets, infographics and correlations.
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DELIVER
Deliver insights from research sessions and share findings and design recommendations for the product's next release .
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