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VALUES

Collaborator | Transparent | Personable | Resourceful | Emphatic | Conscientious | Diligent | Hardworker

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I believe research and discovery is the foundation to any good design and experience. Here are some of the values that inspire me in my research process :

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EXPLORE

Research means : To explore... people, experiences, emotions, concepts, solutions, technologies.

Using various research methods

  • to learn about the users, who are they where they come from, what are they looking for? 

  • to observe and analyze the experiences they go through

  • to empathize the emotions they feel during the process

  • to introduce or examine concepts of technological integrations into their lives 

  • to identify the different kinds of technologies that aid them in completing certain tasks.

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COLLABORATE

Collaborate extensively with product teams, development teams as well as stakeholders to layout milestones for projects based on problem or research study at hand. I try to include the stakeholders in the sessions to introduce them to the research process whilst showing them the different types of data that is being received during the sessions. 

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ANALYZE

Research data collection includes the accumulation of qualitative and quantitative data. 

  • Qualitative data (such as interview responses, survey responses, contextual inquiry, user observations, heuristic evaluations and diary study) is analyzed with white boarding sessions, journalling, Miro Boards and affinity diagram mapping.

  • Quantitative data (such as time on task, response rates, task completion) is analyzed using excel spreadsheets, infographics and correlations.

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DELIVER

Deliver insights from research sessions and share findings and design recommendations for the product's next release .

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